Obtaining Information
ACPO FOI Guidance Manual
This manual has been created to give you a better understanding of your rights under the Act, how best to apply for information and an explanation of the exemptions that Surrey Police may use in certain cases. You can download the Freedom of Information Guidance Manual here.
FOI Manual of Guidance (PDF download - 665kb)
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Copyright
Copyright © Surrey Police 2009. All rights reserved. Permission is given to view, copy, print and distribute material on this Web site subject to the following conditions:
- This material may be used only for internal, informational, non-commercial purposes.
- Any copy of the material or portion thereof must include this copyright notice.
- You may establish a hypertext link to the Surrey Police web site from your own World Wide Web site so long as the page containing the link properly attributes the linked site to Surrey Police and does not in any way imply sponsorship of your site. However, you may not, without obtaining written permission, republish, redistribute or otherwise make any copies of the materials on the site, as a part of the link, including by framing or similar means, or otherwise.
No other use of the material within this web site or portion thereof is permitted without the express written consent of Surrey Police.
Information and Publications
This Publication Scheme has been designed to highlight information and publications that are currently available from Surrey Police. Where information is available on the web site a hypertext link will direct you to the correct page on the web site. Where no online version is available, you should apply in writing to:
Registry (FOI Enquiries)
Surrey Police
Mount Browne
Sandy Lane
Guildford
Surrey GU3 1HG
Or alternatively email:
chief.constable@surrey.pnn.police.uk
Or telephone the Information Access Team directly on 01483 630007 (Minicom: 01483 539999).
When requesting information included in this scheme please include the following details:
- Your name and address
- The fact that you are requesting material from the Surrey Police FOI Publication Scheme
- The information or documents you would like to access
- The way you would like the information to be sent to you (e.g. hard copy, via e-mail)
Depending on the nature of your request a fee may be payable.
How Long Will It Take?
We aim to provide information listed in the Publication Scheme within twenty working days. This will also apply where we receive a request for information and its release is refused.
Other Queries
Queries on anything other than the Surrey Police Freedom of Information
Publication Scheme should be directed to the Registry.
The Freedom of Information Project Manager, Information and Communications Technology, will oversee all aspects of the implementation of the Freedom of Information Act 2000 within Surrey Police.
Charging Policy
Is information free of charge or on payment?
We indicate for each Information Class within the Publication Scheme whether the class includes chargeable information or not.
The following categories of charge could apply:
- Free of charge on web site (i.e. there is no charge by us, although the user would of course have to meet any charges by the Internet service provider, telephone company, personal printing costs, etc). For those without Internet access, a single print-out as on the web site would be available by post from the contact address. We are under no obligation to provide multiple copies, however requests for multiple print-outs or copies, or for archived copies of documents which are no longer available on the web, may attract a charge for the cost of retrieval, photocopy, postage, etc. We would let you know the relevant charge at the time of your request and this would be payable in advance;
- Free of charge hard copy - indicates a leaflet booklet or periodical which is published without charge. A single copy would be available by post from the contact address. We are under no obligation to provide multiple copies, however requests for multiple copies may attract a charge for the cost of retrieval, photocopy, postage, etc. We would let you know the relevant charge at the time of your request and this would be payable in advance;
- Chargeable hard copy e.g. "glossy" or other bound paper copies, or in some cases a CD Rom, video or other medium, will be charged for as indicated. We would let you know the relevant charge at the time of your request and this would be payable in advance.
An A4 stamped addressed envelope will always be appreciated with your request.